Video: Monitoring cards in specific lists and managing SLAs

Updated:
Basics

Check out this quick overview of how to use Blue Cat Reports to track cards in specific lists and manage SLAs. This can be useful for teams with one or more list where they want to be sure cards are actioned quickly, if that's you take a watch and definitely check out the email reports for those lists.

Charts mentioned in this video:

  1. SLA chart to see when cards are spending too long in a single list
  2. The above is done with a Count but can also be displayed as a List of Cards
  3. or, use a Quick List of Cards and get it emailed to you daily!

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